General Terms of Use

Preamble

As part of its activities, Baillindustrie (SAS with its head office registered at 2, Avenue Jacques Vaucanson - 66600 Rivesaltes - FRANCE, registered under number 514 029 545 00027 RCS Perpignan) is required to collect and process your personal data, in its role as data controller within the meaning of the General Data Protection Regulation.

Ensuring the confidentiality of your personal data is the basis for establishing trusting relationships. Therefore, we take the protection of your personal data seriously when carrying out our activities, whether online or in our branches.

The purpose of this policy is to explain to you how we collect and process your personal data. It may be modified at any time, in particular to take into account the evolution of the technologies used, the publication of new services and new regulations, in which case the new version will be published on our website.

What categories of personal data do we process ?

Baillindustrie collects and processes several types of personal data. These are mainly the following categories :

When personal data is requested, you can refuse to provide it. However, if you choose to do so, we may not be able to provide you with the relevant product or service.

When do we collect and process your personal data ?

Your personal data is collected and/or processed when :

• Consulting our website www.baillconnect.com
• Creating your installer or user account
• Managing the installer or user account usage rights
• Supplying products and services

During our exchanges: the content of your messages, e-mails, letters or telephone calls addressed to us (for example the comments and opinions on the products that you write, or the questions that you ask).

What is the legal basis for processing your personal data ?

Depending on the case, BAILLINDUSTRIE processes your personal data on the following legal bases :

• The processing is necessary for the execution of a contract in which you are a party or for the execution of your request (in particular when making contact)
• The processing responds to the legitimate interests pursued by BAILLINDUSTRIE (example: prevention of fraud)

In some cases, we must keep your data because the law requires us to do so (example: to ensure security in general, for tax reasons, etc.) and if required, on the basis of your consent.

To whom is the personal data transmitted ?

The authorised persons of BAILLINDUSTRIE are the recipients of your data.

We may also share your personal data with partners. Our service providers and partners must comply with our personal data confidentiality and security rules and are not authorised to use them for any other purpose.

In addition, we may communicate your personal data to the following persons :

• To the judicial, police or administrative authorities legally authorised to know about it
• To parties involved in legal proceedings to ensure our defence or exercise our rights

Do we carry out international transfers of personal data ?

We are not required to transfer your personal data outside the European Economic Area.

How long is personal data kept ?

We keep your personal data for as long as necessary to achieve the purposes of the processing. The retention period varies from one type of personal data to another since it depends on :

• The need for BAILLINDUSTRIE to keep personal data with regard to its activities
• Contractual obligations
• Legal obligations
• The rules and recommendations published by the authorities responsible for the protection of personal data

What are the means used for the security of your personal data ?

We regularly review the technical and organisational measures put in place to protect our information and communication systems, in order to adapt them to the risks you incur and prevent any loss, misuse or unauthorised modification of your personal data. Nevertheless, the security and confidentiality of personal data depend on everyone's best practices and we invite you to be vigilant.

It is your responsibility to keep confidential the password you use to access our websites and/or application(s). We will not ask you for your password except to log in to your customer/user account.

BAILLINDUSTRIE does not control all the risks associated with the mechanics of the Internet and we draw your attention to the existence of possible risks inherent to its use and operation. We decline all responsibility in the event of damage caused by the access or use of our site, including in the event of a virus infecting your computer or any other material damage.

What are your rights ?

You have the following rights :

• Right of access : you have the right to know the personal data concerning you that we hold and to request a copy of it as well as to request information on the purpose of this processing.
• Right of rectification : you have the right to obtain the rectification of personal data concerning you that is inaccurate, and in certain cases the erasure or the limitation of its processing.
• Right of opposition : you can object to the processing of your personal data for prospecting purposes, which we do not do.
• Right to restriction of processing : you have the right to ask us to limit our use of your personal data in certain circumstances.
• Right to erasure : you can ask us to erase your personal data (under certain conditions).
• Right to data portability : where applicable, you have the right to receive a copy of the personal data you have transmitted to us (in a machine-readable format) or to have this data transmitted to another company.

How to exercise your rights ?

To exercise the aforementioned rights or obtain additional information on these rights, you can : Contact us using the following contact details :

By mail :

• Référent Protection des Données
• BAILLINDUSTRIE
• 2 Avenue Jacques Vaucanson
• 66600 Rivesaltes – France

By email :

• donnees.personnelles@baillindustrie.com

Cookies

When consulting and/or using our website, cookies or other tracers may be saved on your device (computer, tablet, smartphone).

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It is mainly used to collect information about your browsing on the website and to provide you with personalised services. On your terminal, cookies are managed by your Internet browser.

We use cookies to help you navigate our website easily.

Like most websites, our website uses cookies that can be classified into the following categories :

• Strictly Necessary Cookies : these are essential cookies for the proper functioning of our website.
• Functionality Cookies : these cookies are used to optimise and simplify your user experience. For example, they can remember your previous choices or your password.

Cookies used on our website :

• XSRF-TOKEN : is the cookie that helps protect users against CSRF attacks https://www.cert.ssi.gouv.fr/information/CERTA-2008-INF-003/
• baillconnect_session : is the cookie that stores the session identifier, useful for users to connect to the website and for displaying error messages
• cookie_consent : is the cookie that will store the cookie acceptance information (when the user clicks on "ACCEPT" in the banner at the bottom of the website)
• locale : is the cookie that will store the current display language of the pages of our website

Changes to cookie settings :

You can change your cookie settings at any time. By modifying the parameters of your Internet browser (click on the “Help” button of your browser to find out how), you can choose to be notified each time a cookie is sent, or simply refuse them, but in this case, certain features of our site and/or application will no longer be accessible.

The configuration of each browser is different. To know the procedure to follow in each browser, click on the links below :

For Internet Explorer™ : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-managecookies

For Safari™ : https://support.apple.com/fr-fr/safari

For Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

For Firefox™ : https://support.mozilla.org/fr/kb/desactiver-cookies-tiers

For Opera™ : https://help.opera.com/en/latest/web-preferences/

You can also choose to disable third-party cookies, by going directly to the issuer's page.

Also, remember that if you use different terminals in different places, you should check that each browser is configured according to your preferences for cookies.